Empowering Hotel Management
About US
At QHotelier, we are a dynamic team of hospitality experts with a shared passion for delivering exceptional hotel management solutions. While our company is led by industry visionary Orhan Gökçen, our strength lies in the collective experience, innovation, and dedication of every team member. Together, we bring decades of experience from some of the world’s most luxurious and demanding hospitality environments, including Maxx Royal, Lujo Hotel, Mardan Palace, Ela Excellence, Gloria Hotels, Hillside and IHG hotels.
The QHotelier team was built on the understanding that exceptional service requires exceptional systems. That’s why we’ve developed and fine-tuned the
Maxx Assistant system—a revolutionary tool that transforms hotel management by providing real-time monitoring of operations, instant detection of issues, and immediate solutions. This system empowers hotel staff to proactively manage every aspect of their property, ensuring that service standards remain consistently high.
Our team includes specialists in all areas of hospitality, from operations and guest services to technology integration and project management. Each team member brings their own unique expertise to the table, creating a versatile and knowledgeable group that works together to solve the complex challenges facing today’s luxury hotels.
Our Philosophy
While Orhan Gökçen is the driving force behind the creation of the Maxx Assistant system, it is the combined efforts of the QHotelier team that has allowed us to elevate this solution to the next level. Together, we are redefining what it means to provide outstanding hotel management services.
Our Values
At QHotelier,
Our core values define who we are and how we operate. They are the foundation of our success and guide every decision we make. Our team, composed of seasoned professionals who have risen through the ranks of the hospitality industry, embodies these values in every project we undertake. Together, we have developed and implemented highly successful systems in some of the world’s most prestigious hotels.
Integrity
Our team understands the importance of trust, built through honest and transparent communication. With years of experience managing all facets of hotel operations, we know that integrity is at the heart of every successful relationship. We hold ourselves accountable to the highest ethical standards, ensuring that clients and partners can rely on us.
Empathy
Having worked in every aspect of hotel operations, our team knows firsthand the importance of understanding the needs of both guests and hotel staff. This deep empathy allows us to create solutions that are intuitive, responsive, and tailored to the unique challenges of each property. We anticipate needs and deliver personalized service solutions that elevate the guest experience.
Innovation
Innovation is what sets QHotelier
apart. Our team has developed systems that have revolutionized hotel operations, from real-time defect management to guest experience optimization. Our drive to innovate comes from years of hands-on experience and a commitment to staying at the forefront of hospitality technology and trends.
Commitment
Our journey from the bottom to the top has instilled in us a strong work ethic and a deep sense of commitment. We dedicate ourselves fully to each project, ensuring that every hotel we work with benefits from our expertise, attention to detail, and relentless pursuit of excellence. We are committed not only to the success of our systems but to the long-term success of every hotel we serve.
Passion
Our passion for hospitality is the fuel that drives us forward. Each team member’s experience across all sides of hotel operations has given us a deep love for the industry. This passion is reflected in the solutions we create, the support we provide, and the partnerships we form with hotels worldwide. We are passionate about making every guest’s stay extraordinary, and that passion is at the core of everything we do.
Turn-Around Your Hotel Today
Take the first step towards maximizing your hotel’s potential with our cutting-edge management solutions.